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Managing Your Entire Customer Support

We manage your inbox, resolve customer issues, and respond to DMs  so you can focus on growth while we handle the chaos.

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Challenges & How We Solve Them

Problems

Slow Response Times

Support Delays During Drops

Unanswered Pre-Order Questions

Chargebacks From Unhappy Customers

Solutions

Dedicated Support Team

Dedicated Launch-Day Support Coverage

Turning Inquiries into Sales

Clear Communication & Timely Updates

Complete Customer Support Management

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Inbox Management

We manage all customer conversations for you. From Instagram DMs to emails and Shopify Inbox. Everything is handled, nothing is missed.

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Chargeback Prevention

We stop chargebacks before they happen by resolving complaints early, providing proof of delivery, and handling Shopify/PayPal disputes professionally.

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Pre-Sale Conversions

We turn curious DMs into actual orders. Every product question, size inquiry, or hesitation gets handled to boost your conversion rate.

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Launch Day Support

We handle spikes during drops, restocks, and launches. Whether it’s 10 DMs or 100, we keep up so your brand doesn’t fall behind when it matters most.

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Real Humans Real Support

Not bots. Your customers speak with trained agents who understand your brand and follow your tone no scripts unless you want them.

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Order Issue Resolution

Missing package? Wrong size? We take care of it. We handle all post-purchase problems so you don't have to chase emails or angry DMs.

Handling Support Across

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The Support Team Your Brand Deserves

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